Dublin Analytical Customer Support
Happy customers are our number one priority
Your Trusted Service and Support Partner
Customer Satisfaction is Our Top Priority
When it comes to your scientific instruments, dependable service and support are crucial for keeping your laboratory running at its best. At Dublin Analytical Instruments, we understand this, which is why we provide a comprehensive suite of services tailored to meet your lab’s unique needs. Our team of skilled engineers and technicians is dedicated to offering high-quality support, ensuring your equipment performs reliably.
PIONEERING TOGETHER
Our Services
Installation and Training
Getting your equipment operational efficiently is essential for a productive lab.
At Dublin Analytical Instruments, we offer professional installation services for all products, ensuring they’re set up correctly and ready to use.
We also provide in-depth training for your team, empowering them to operate the equipment safely and effectively.
Preventative Maintenance
Preventative maintenance is key to maximising your equipment’s lifespan and preventing costly disruptions.
Dublin Analytical Instruments provide regular maintenance services to help you get the most from your investment.
Our skilled technicians perform routine maintenance tasks like cleaning, calibration, and parts replacement, keeping your instruments running smoothly and accurately.
EXCELLENCE AND PARTNERSHIP
Additional Services
Repair and Calibration
When your equipment faces issues, it can be challenging and costly.
Dublin Analytical Instruments offer thorough repair and calibration services to get your instruments back in operation quickly.
Our expert technicians are equipped to handle a variety of issues, ensuring your equipment functions at its best.
Spare Parts and Accessories
We know that high-quality spare parts and accessories are essential for optimal equipment performance.
Dublin Analytical Instruments offer an extensive range of genuine parts and accessories for all our products.
Our knowledgeable team can help you find the perfect part, ensuring the best value and efficiency.
Keeping Your Equipment Running Smoothly
Service Contracts
At Dublin Analytical Instruments, we know the importance of reliable equipment in your field.
We offer tailored service contracts to keep your instruments performing at their best throughout the year. Our service contracts include:
Basic Service Contract
Includes one annual preventative maintenance visit with parts charged at the prevailing rate. Enjoy priority access to our engineers, reduced hourly rates and remote diagnostics.
Standard Service Contract
Includes one annual preventative maintenance visit with all necessary parts (where applicable) and 1 x breakdown visit.
Priority access to our engineers, reduced hourly rates, remote diagnostics and application support.
Premium Contract
Our Premium contract includes one annual preventative maintenance visit with all required parts included (where applicable) and unlimited call-outs. All breakdown spare parts are also covered.
Priority access to our engineers, reduced hourly rates, remote diagnostics and application support.
Your Reliable Partner for Service and Support
Our Commitment
Dublin Analytical Instruments is committed to delivering top-tier service and support for all your scientific instruments.
Whether you need installation, training, preventative maintenance, repair and calibration, or high-quality spare parts and accessories, our team has the expertise to meet your needs.
Contact us today to learn how we can keep your laboratory running efficiently.
Contact Us Today
We take great pleasure in assisting you and ensuring you get a prompt response to your questions
Live chat opening hours Mon – Fri 9:15 to 16:30 (UK Time)