Privacy Policy

Protecting Your Data

Your privacy is very important to us, which is why we make sure you are always in control of what we do with your personal information.

Our Commitment

We will never pass your personal details to anyone outside Dublin Analytical for them to use for their own marketing purposes unless you have previously provided us with your informed and specific consent.

We will ensure that we obtain your express consent before we contact you by email for any purpose.

We will make sure our contact with you is relevant, based upon the preference information you give us.

You can change your contact preferences at any time. All you need to do is update your preferences by contacting us at sales@dublinanalytical.ie.

We do not willingly store any private personal information, as we are a Business-to-Business organisation.

Your work contact information will be stored safely and will remain secure at all times.

No statistical information that identifies you personally will be published.

No personal information will be kept any longer than necessary in order to fulfil the purpose it was collected for, and if you ask us to, it will be deleted.

We will always delete your information if requested by you to do so, provided you are not a current user of one of our products. In this case, these details are required to maintain your user records.

We will always comply with the Data Protection Act 1998, the General Data Protection Regulation (GDPR), and all other applicable laws and EU Directives.

Please let us know if your details change so that we can keep in touch.

The Information We Collect

We collect information to maintain customer records or to send out product and event information, such as newsletters, product updates, and invitations to training courses, masterclasses, seminars, and open days. This information may include your name, work postal address, business telephone number, business fax number, and business e-mail address.

We collect information in the following ways:

• Collecting data when you register or update your personal details using online enquiry forms and accounts, or over the phone.
• Recording data through cookies.
• Collecting other information from you from time to time at conferences and exhibitions.
• Tracking automatically the home server domain names, IP addresses, type of visitor computer, type of web browser of visitors to our websites, and specific information on what pages our visitors access.

Using Your Information

Dublin Analytical will process your data (for example, your name, address, email address, country of residence) in accordance with your rights under the Data Protection Act 1998 and GDPR. We may process your information in various ways and on any databases we use for the following purposes:

• To create an electronic record of your data to enable your request for information to be processed.
• To help us manage your product service record or other services we provide to you.
• To administer and manage the products and services we make available to you.
• To compile delegate lists for use at our events or for advertising future courses and events promoting Dublin Analytical products and services.
• To help us identify products and services that may interest you (unless you have asked us not to).

We may also communicate with you on behalf of other organisations, should you opt-in to receiving third-party communications.

Sharing Your Information

We take our obligations and responsibilities regarding protecting your privacy very seriously, and therefore, we exercise great care to protect the information we collect about you.

We will share your information outside of Dublin Analytical only in the following circumstances:

• You have provided your express prior consent, and the contractor or organisation is working directly with us as a partner as part of maintaining our activities, products, or services. Service providers and suppliers are required to keep confidential and secure the personal information received from us and may not use it for any purpose other than as originally intended.
• To our suppliers for operational reasons.
• If compelled by law to do so.

Communication Preferences & Changes to Personal Details

Once you have provided your express consent for us to contact you on our behalf or on behalf of other organisations, you can change your preferences or update your personal information by:

• Clicking the ‘unsubscribe’ link in any promotional email you receive from us.
• Contacting our team if a correction is required.
• Contacting us at sales@dublinanalytical.ie.

Protecting Information

We use a Secure Site License (SSL) approved technology where appropriate.

Pages that use this technology are flagged with a padlock symbol.

We use secure technology in all our email communications, and unless you have provided us with your clear and express consent, we do not disclose your email address to any other recipient.

Cookies

What is a cookie?

A cookie is a text file that is stored on your computer or mobile device by a website’s server. Each cookie contains anonymised information about how you use our websites and applications, which allows us to improve your experience of using our products and services.

Disabling cookies

If you prefer, it is possible to disable cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features on our websites if cookies are disabled.

Privacy Policy Updates

Dublin Analytical reserves the right to update this policy to reflect changes in regulations or our services. Updates will be reflected on this page, and we recommend you review it periodically.

If you have any questions or concerns, please contact us at sales@dublinanalytical.ie or by phone at +353 (0) 1 800 1234.